Last-minute applicants for health insurance
strained enrollment offices over the weekend, triggering long lines,
extra security and hours of waiting across the country ahead of Monday's
federal deadline.
HealthCare.gov,
the federal website, blocked some applicants late Friday but didn't
show major technological problems as consumers rushed before the end of
the 2014 open-enrollment period for obtaining insurance under the Affordable Care Act.
But the system's human capacity maxed out,
with too few "navigators" and other enrollment workers to steer
consumers through the complex application process. As a result, many
people were told to try again after Monday under recently announced
federal and state extensions aimed at those who get stuck while
applying.
In Silver Spring, Md.,
hundreds of people lined up hours before a Montgomery County health
service center opened at 10 a.m. Saturday to help people sign up on the
state's problem-plagued insurance exchange.
Mary Anderson,
a spokeswoman for the county's health department, distributed
dozens of pink tickets to secure enrollment help at about 6:30 a.m.
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