
At
issue is a growing inequality problem in the United States.
Increasingly, Americans don't have the career opportunities most took
for granted a decade ago. Many are withdrawing from the labor force,
frustrated because they're unable to find a job and lured to depend on
government rather than on themselves.
Rewarding
time spent rather than time well spent won't help address this problem.
Workers who aspire to climb the management ladder strive for the
opportunity to move from hourly-wage, crew-level positions to salaried
management positions with performance-based incentives. What they lose
in overtime pay they gain in the stature and sense of accomplishment
that comes from being a salaried manager. This is hardly oppressive. To
the contrary, it can be very lucrative for those willing to invest the
time and energy, which explains why so many crew employees aspire to be
managers.
As the chief executive
officer of CKE Restaurants—the parent company of Carl's Jr. and
Hardee's, among other chains—for the past 13 years, I've seen this
phenomenon in action every day. I've watched young men and women enter
the labor force in our restaurants. I've seen the pride and
determination that leads to success in their careers and lives. Some
move on to other jobs and challenges equipped with the experience you
can only get from a paying job. Others stay, aspiring to move up to
managerial positions. There's nothing more fulfilling than seeing new
and unskilled employees work their way up to managing a restaurant.
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